Our annual summer conference becomes a week-long affair with four 60-minute sessions that bring together national DX thought leaders on our unique presentation platform. Each day will be devoted to a single critical aspect of digital transformation followed by the recognition of one of our Digital Transformation Award winners or a CIO of the Year Award winner.

Think of it as the industry’s daily DX work out!

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Each day the sessions will feature a mix of live and pre-recorded material. They will take place on DX-TV, a unique platform that offers the audience the opportunity to watch videos, download white papers and socialize through live chat and established sponsor breakout rooms.

All material from the week will be amplified through the ITWC network of publications and be posted on a Digital Transformation Week hub.

Preview of the DX-TV platform

ITWC’s annual Digital Transformation and Awards Conference is going digital. For four days in July were a bringing together national DX thought leaders for one-hour of presentations and discussions. Each day we will focus intently on one aspect of Digital Transformation.

Thursday July 16: CIO PERSPECTIVE



July 13, 2020
2:00 – 300 PM

Opening address:

What have we learned about digital transformation from COVID-19 so far?

Chris Pope, Global VP, Innovation, ServiceNow


Best practices for working remotely

Moderator Chris Pope, Global VP of Innovation,ServiceNow
Jan Bradley, Director and Chief Information Technology Officer, The City of Calgary
Cat Coode, Founder, Binary Tattoo


What have been the biggest challenges with making working from home the new normal?

Digital Transformation Award presentation:
Not for Profit Category
Small Private Sector


July 14, 2020
2:00 PM – 3:00 PM

Opening address:

Five things you need to understand before implementing AI in your business


Five use cases in AI I could deploy today

Tanvir Bhangoo, VP Technology, Freshii
Keith Bradley, Director of Information Technology, Nature Fresh Farms
Carol Wilson, Director Advanced Analytics, Canada Post
Jean-Philippe Couture, Director of Innovation, ProContact


What new areas of business will AI be disrupting five years from now?

Digital Transformation Award presentation:
AI-fueled transformation
Public Sector


July 15, 2020
2:00 PM – 3:00 PM

Opening address:

COVID-19 is a time machine bringing 2030 to 2020. How can I keep up with the need for digital transformation?

COVID-19 has had an untold impact on businesses around the world, changing how brands reach their customers and make sales. Large, legacy retailers, including CPGs, wholesalers, and brands, thought they had another decade to embrace digital transformation. Now they have a matter of months. Here’s how retailers can quickly reinvent themselves to own their customer relationships, allowing them to grow and thrive rather than be left behind.
- Loren Padelford, VP and GM at Shopify


How to stay alert to changes in the cyber security threatscape without going mad

Chris Ruetz, AVP & Country Manager, Cyberark
Gerry Owens, IT Risk Management and Cyber Security Executive
Terry Cutler, CEO, Cyology Labs
Michael Ball, e-CISO, Team CISO
Kimberley St. Pierre, Director of Strategic Accounts, Tanium


What are the emerging technologies I need to be paying attention to drive business results?

Digital Transformation Award presentation:
Private Sector


July 16, 2020
2:00 PM – 3:00 PM

Opening address:

The critical role of the CIO in shaping Canada’s Digital future

Jim Balsillie, Former Chairman and co-CEO of Research In Motion (BlackBerry)


Three CIO’s: Three Transformation Stories

Ricardo Costa, VP & CIO Purolator
Marco Trecroce, Senior VP & CIO, Four Seasons Hotel and Resorts
Samantha Liscio, Ph.D. Chief Technology and Innovation Officer, WSIB


I’m proud of the work my CIO and team have done on…

Awards presentation:

CIO of the Year Awards presentation (hosted by Humza Teherany)

· Top Private Sector
· Top Public Sector
· Top Not for Profit
· Next Gen Leader

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Jim Balsillie
Former Chairman and co-CEO of Research In Motion (BlackBerry)
Jim Balsillie’s is a former Chairman and co-CEO of Research In Motion (BlackBerry), a technology company he scaled from an idea to $20 billion in sales globally. He is the co-founder of the Institute for New Economic Thinking in New York, the Council of Canadian Innovators (CCI) based in Toronto, the Centre for International Governance Innovation (CIGI) in Waterloo, Centre for Digital Rights and the CIO Strategy Council. He currently chairs the boards of CCI, CIGI, and co-Chairs CIOSC. He is also the founder of the Balsillie School of International Affairs and the Arctic Research Foundation. Mr. Balsillie is the only Canadian ever appointed to US Business Council and the sole private sector representative on the UN Secretary General’s High Panel for Sustainability. He is the only Canadian member of the US Council on Competitiveness where he serves on the Executive Committee, an internationally renowned voice on innovation strategy, competitiveness and international economic policy.

Chris Pope
Global VP of Innovation,ServiceNow
As ServiceNow’s global VP of Innovation, Chris brings more than 15 years of C-level executive experience with leading technology solutions and platforms across Product Management and Strategy. Chris’ has worked at and with the largest organizations globally and is recognized as a thought leader in process and methodology.

Marco Trecroce
Senior VP & CIO, Four Seasons Hotel and Resorts
Marco Trecroce joined Four Seasons Hotels and Resorts in 2010 as the Company’s first CIO. During his time at Four Seasons he has led the company through an extensive global IT and business transformation. The Company has invested heavily in cloud-based technologies for its hotels, resorts and residential properties as well as its global corporate offices.

Marco has diverse international experience. He started his career at IBM in sales before joining Andersen’s IT Consulting Practice. Moving to the United Kingdom in 1999, he assumed a number of CIO, COO and senior executive positions specializing in business transformation for companies such as Airtours, Thomas Cook and Opodo, an Amadeus online travel company, before returning to Canada in 2006.

Jan Bradley
Director and Chief Information Technology Officer, The City of Calgary
As the Chief Information Technology Officer (CITO), Jan’s role is to enable City business units to use technology to deliver services to citizens. Jan has worked for over 30 years in the information technology industry and has been working with the City since 2006. During her time with the City, Jan has held progressively more responsible roles including project manager, Leader and Manager of Client Solutions where she provided leadership to project managers, digital strategy, enterprise architects and foundational eGovernment development teams. Her number one priority is to position Information Technology as a strategic partner to business units in order to deliver on the City’s purpose, “Making life better every day”.

Jim Love
CIO and Chief Content Officer at IT World Canada (ITWC)
He is also a researcher, writer, speaker, and notable event moderator. Over his 40-year career, Jim has held executive positions in both technology and marketing.

Jim’s work appears frequently in leading publications in Canada and around the globe. His latest book Digital Transformation in the First Person was written with his business partner Fawn Annan. The book details the digital transformation of the iconic Canadian publisher IT World Canada (ITWC). He is well known to readers of IT World Canada, IT Business, and other tech publications.

Tanvir Bhangoo
VP Technology, Freshii
Tanvir is an accomplished digital transformations leader, speaker, and an advisor, putting people and culture first. He has a successful track record in helping large global organizations gain competitive, cost, and operational advantages through key digital transformations. Some of his experience includes various tech leadership and consultative roles at Restaurant Brands International, Exxon Mobil (Imperial Oil), and Freshii (fast casual and CPG brand). Currently, he is VP of Technology at Freshii, spearheading an end-to-end digital transformation to drive revenue and profitability through digital channels.

Chris Ruetz
AVP & Country Manager Cyberark
Chris Ruetz is the Area Vice President of CyberArk Canada and specializes in assisting Canadian security leaders to understand the importance of developing privilege access security programs. These programs include Application Security, Digital Transformation to the Cloud & Dev Ops and Securing the Workstation with a Least Privilege model. Ruetz has more than 20 years of IT and Security experience with world class software companies such as Cisco, Nortel, Novell and Westcon Group in Management roles.

Terry Cutler
CEO of Cyology Labs
Terry Cutler is the CEO of Cyology Labs and is an international award-winning cybersecurity expert, Amazon Best Seller and Ethical Hacker known for his catchy online videos, numerous television appearances, and top-level consulting services. Over the past 20 years, he’s advised some of Canada’s largest companies on how to prevent and remedy internal and external security penetration. For the general public, he developed an effective online learning program called Internet Safety University. With over 26,000 students from over 150 counties, he’s helped educate his pupils on cyber-crime, spying, security failures, internet scams, and the real social networking dangers that families and individuals face every day. Terry was named IFSEC Global’s Top 20 Most Influential People in Cybersecurity for 2018 and again in 2019

Loren Padelford
VP and GM at Shopify
Loren Padelford is the General Manager of Shopify Plus and a corporate Vice President at Shopify. Shopify Plus powers mid-market and enterprise commerce. His team includes R&D, marketing, sales, account management and operations. Over the past 5 years Shopify Plus has grown to hundreds of millions in revenue, and from a team of less than 5 to over 500 people worldwide. In addition to leading Shopify Plus, Loren is responsible for Shopify's regulated products team, providing safe, secure and reliable commerce solutions to the cannabis, alcohol and other regulated industries. Prior to Shopify, Loren held senior leadership positions in sales and marketing at software firms in Canada, the US, and the UK.

Samantha Liscio
Ph.D. Chief Technology and Innovation Officer, WSIB
As Chief Technology and Innovation Officer at the WSIB, Samantha is responsible for digital transformation, leveraging technology and customer experience to streamline processes, provide value and modernize the business. She owns the establishment and execution of the enterprise-wide IT strategy that drives IT service excellence, directs innovation and develops the capabilities and capacity to support evolving business needs, while ensuring the highest possible value from technology assets and investments. Samantha has over 20 years of experience in IT leadership roles. In previous positions with eHealth Ontario, Accenture, and the Ontario Public Service, she led the design and implementation of large-scale digital transformative initiatives.

Carol Wilson
Director Advanced Analytics, Canada Post
Carol currently leads a team of data scientists at Canada Post Corporation as Director of Advanced Analytics. Carol’s professional career began in market research with Narrative Research (formerly Corporate Research Associates) back in 1997, where she began as a data analyst and rose within the company to be Managing Director of New Brunswick 13 years later. In 2010, Carol moved to the international stage and managed a team of data scientists and researchers located around the globe with IGT, the world’s leading slot machine manufacturer.

Gerry Owens
IT Risk Management and Cyber Security Executive
Gerry has over 30 years experience in Information Technology, leading infrastructure initiatives, establishing strong IT risk programs and building cyber security capabilities. He spent the majority of his career with TD Bank, werving until 2018 as the Vice President - Enterprise Identity and Access Management Technology Risk Management & Information Security

Michael Ball
Michael Ball brings 30+ years of experience in Information Systems - Architecture / Operations / Governance. The past 25 years Michael’s expertise has focused on IT Security, most of which has been in the financial and insurance Industry. He plays well in the sandbox with both Auditors and C-Level Execs. He tames Cloud Architecture and Internet-of-Things for fun and can be seen periodically blogging on ITWorld Canada.

Cat Coode
Founder, Binary Tattoo
Cat Coode is the founder of Binary Tattoo, with a mission to help safeguard your data and protect your digital identity. Backed by two decades of experience in mobile development and software architecture, as well as a certification in data privacy law, Cat helps corporations and individuals better understand cybersecurity and data privacy. She specializes in guiding companies through end-to-end Global Privacy Regulation compliance and delivering privacy education seminars. She is an engineer, speaker, consultant, author, and, above all else, a parent. Her motivation to help others was born out of her concern for her kids and our ever-changing digital landscape

Keith Bradley
Director of Information Technology Nature Fresh Farms
Bradley has spent the past eight years leading an IT revolution at the Nature Fresh Farms, a greenhouse operation with facilities in Leamington, ON and Delta, OH.The business employs IT-fuel technology and advanced data analytics to provide non-GMO produce year-round to key retailers throughout North America. Prior to joining Nature Fresh Farms Bradley worked with MSPs serving the Essex County area in Ontario.

Kimberley St. Pierre
Director of Strategic Accounts, Tanium
Kimberley St. Pierre has worked in IT & Business Development for over 20 years. She has worked for Canadian technology giants TELUS and Bell, and also has experience working for the world’s largest cybersecurity vendors. Kimberley has a strong desire to build and maintain trusted long term business relationships. She is making meaningful contributions to her customers and business partners by showing them how to effectively leverage technology to accomplish their strategic goals. She has specialized in cybersecurity for the last four years and has become completely addicted to the field as global cyber risks continue to rise as does the talent shortage.

Ricardo Costa
VP & CIO, Purolator
With 20 years of experience, Ricardo is a business-focused IT leader who has helped transform organizations through the use of technology to enable business growth, while improving operational and supply chain efficiencies and mitigating IT risks. Prior to joining Purolator, Ricardo was the CIO, Weston Foods

Humza Teherany
Chief Technology & Digital Officer, MSLE

Jean-Philippe Couture
Director of Innovation, ProContact

2020 Digital Transformation Awards Judges

Gary Davenport
Past President,
CIO Association of Canada
Gary Davenport is the Past-President of the CIO Association of Canada (CIOCAN). He has extensive experience as a senior executive within both the telecommunications and retail sectors and has successfully run large scale IT operations and delivered complex business transformation initiatives.

Lars Goransson
General Manager and Group Vice President, IDC
Lars Goransson is responsible for IDC's Canadian operation as General Manager and Group Vice President. IDC Canada's product and services offerings provide the Canadian IT community with market based research across the value continuum of budgeting & planning, marketing awareness and lead generation, and measurement and performance management.

Corey Cox
VP Information Technology,
Corey Cox is the Vice-President of Information Systems for the Tandet Group of Companies, headquartered in Oakville, Ontario. For almost three decades, he has combined a strong business and operational knowledge with a diversified technology skill set spanning network, server-room, desktop, mobile and communications technologies. Along with consulting on several software development projects, Corey has written software for, the trucking, fleet maintenance and truck leasing industries. During his career, he has initiated several new network builds and managed multiple implementations of major ERP/CRM systems.

Helen Polatajko
Board Member,

Helen has over 35 years of Executive experience in both the private and the public sectors. She has been responsible for the overall strategic direction, organizational transformation and management of information technology functions while being a contributing member of company executive committees. Helen’s career spans the technology services field most recently at the Canada Mortgage and Housing Corporation (CMHC) in Ottawa and prior to that with CIBC Mellon in Toronto.

Samantha Liscio
Ph.D. Chief Technology and Innovation Officer, WSIB
As Chief Technology and Innovation Officer at the WSIB, Samantha is responsible for digital transformation, leveraging technology and customer experience to streamline processes, provide value and modernize the business. She owns the establishment and execution of the enterprise-wide IT strategy that drives IT service excellence, directs innovation and develops the capabilities and capacity to support evolving business needs, while ensuring the highest possible value from technology assets and investments. Samantha has over 20 years of experience in IT leadership roles. In previous positions with eHealth Ontario, Accenture, and the Ontario Public Service, she led the design and implementation of large-scale digital transformative initiatives.

Joe Pucciarelli - Ex Officio
Group Vice President & Executive Advisor, IDC
Joseph Pucciarelli, IDC Group Vice-President, guides business and technology executives leveraging technology to achieve innovative and disruptive business outcomes. He presents at more than 40 CIO executive summits worldwide annually, speaking to senior business leaders and technology executives on technology transformation strategies. He is a research agenda leader and facilitator for 75+ analysts publishing dedicated research for IDC’s CIO and technology buyer clients.

CIO of the Year Awards Reception

Digital Transformation Week culminates with a focus on the CIO perspective and the CIO of the Year Awards, supported by ITWC and the CIO Association of Canada. Humza Teherany, Chief Digital Officer with Maple Leaf Sports and Entertainment and President of the CIO Association of Canada will serve as emcee for the presentation program.

The CIO of the Year Awards recognize Canadian technology leaders who have demonstrated business and technological vision, entrepreneurship, a capacity to drive enterprise transformation and a demonstrated ability to drive value in the marketplace.

Four awards will be presented in the following categories:

Private Sector

Public Sector

Not for Profit

Next Gen Leader

CIO of the Year Awards: Judging Panel

Jim Love, CIO, IT World Canada – co-chair
Gary Davenport, Past President Canadian CIO Association of Canada- co-chair
Mark Bryant, CIO, PCL Construction
Johanne Duhaime, VP Information and Communications, Hydro Quebec
Philippe Johnston, Director General Digital Services Directorate, Transport Canada
Helen Knight, Principal, Helen Knight Consulting
Humza Teherany, CIO and Chief Digital Officer, Maple Leaf Sports and Entertainment

Ex Officio: Joe Pucciarelli, Group Vice President & Executive Advisor, IDC

Missed the 2019 Event?

Visit our Digital Transformation hub featuring articles and videos from the conference and profiles of our award winners.

Learn More

Or, Visit our Event Archives:
2019 2018 2017

Let's Get In Touch!

For more information about the conference, sponsorhip or the awards contact

Steve Proctor

VP Marketing & Communications
416-290-0240 Ext. 188

Desere Ross

Senior Director, Programs and Sales Operations

Sponsorship Opportunities


Brad McBride

EVP, Group Publisher

Ray Christophersen

EVP & GM Sales